> For the complete documentation index, see [llms.txt](https://gca-2.gitbook.io/ac-learning-platform-user-guidebook/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://gca-2.gitbook.io/ac-learning-platform-user-guidebook/admin/how-to-escalate-student-support-tickets.md).

# How to Escalate Student Support Tickets

* Review the user guides for reference 
* If your issue is not available in the user guides, request Marouane to write it and add it to the user guides
* If you are unable to resolve the student support ticket, request guidance from Marouane