> For the complete documentation index, see [llms.txt](https://gca-2.gitbook.io/ac-learning-platform-user-guidebook/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://gca-2.gitbook.io/ac-learning-platform-user-guidebook/admin/how-to-freeze-disable-user-account.md).

# How to Freeze/Disable User Account

* Click **Admin Menu** on the top-right corner of the platform.
* From the drop-down menu, click **Users**
* Search for the user using **Search for Users** box
* Under **STATUS** column, click the green tick mark once to freeze/disable user account

{% hint style="danger" %}
Once deactivated, user will not be able to login to their account.
{% endhint %}

* Under **STATUS** column, Click the grey circle once to activate learner account