> For the complete documentation index, see [llms.txt](https://gca-2.gitbook.io/ac-learning-platform-user-guidebook/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://gca-2.gitbook.io/ac-learning-platform-user-guidebook/general/how-to-update-your-profile-and-account-settings.md).

# How to update your profile and account settings

Keep your information up to date on the **Arabian Child Learning Platform** by managing your profile and account settings.

From your profile, you may be able to update your personal information, profile picture, password, preferred language, and time zone.

***

### Updating Your Profile

{% stepper %}
{% step %}

#### 1. Sign in to the Arabian Child Learning Platform

Open the **Arabian Child Learning Platform** and sign in using your registered account.

{% content-ref url="/pages/5yhWf6UI0KILX2cEmltk" %}
[How to sign into your account](/ac-learning-platform-user-guidebook/general/how-to-sign-into-your-account.md)
{% endcontent-ref %}
{% endstep %}

{% step %}

#### 2. Open your account menu

Select your **profile picture** in the upper-right corner of the platform.

This will open the **My Account** menu.

From the account menu, select **My Profile**.

<figure><img src="https://1285164419-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDOgncMVRvwKu84jjI4Ui%2Fuploads%2FyJoV2PeBN08Mz0eOHjTR%2FScreenshot%202026-10-03%20at%2010.00.36%E2%80%AFpm.png?alt=media&amp;token=92b910ed-e32c-4379-b6d5-ff64b22c40bf" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### 3. Open My Profile

This will open the page where you can review and manage your personal information and account preferences.

<figure><img src="https://1285164419-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDOgncMVRvwKu84jjI4Ui%2Fuploads%2Ffriw5uQ7uDTgI20lONGx%2FScreenshot%202026-10-03%20at%2010.10.25%E2%80%AFpm.png?alt=media&amp;token=de4cf002-f160-4897-92ff-7a19a6e0cd4d" alt="" width="563"><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### 4. Update your personal information

Open the **Personal Info** section.

Depending on your account settings, you may be able to update information such as:

* First name
* Last name
* Email address
* Profile picture
* Country
* Other information requested by Arabian Child

Review your information carefully and update any details that need to be changed.

{% hint style="info" %}
Some information may be managed by the Arabian Child Learning Platform administrator and may not be editable from your profile.
{% endhint %}
{% endstep %}

{% step %}

#### 5. Update your profile picture

If profile picture editing is available, select your current **profile picture or avatar**.

Choose an appropriate image from your device and upload it.

Once uploaded, make sure the new profile picture appears correctly.
{% endstep %}

{% step %}

#### 6. Save your changes

After updating your personal information, select **Save Changes** if prompted.

Make sure your updated information appears correctly before leaving the page.
{% endstep %}
{% endstepper %}

***

### Changing Your Password

You can also change your account password from the **My Profile** page if this option is available for your account.

{% stepper %}
{% step %}

#### 1. Open Change Password

From **My Profile**, select **Change Password**.

<figure><img src="https://1285164419-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDOgncMVRvwKu84jjI4Ui%2Fuploads%2FVA2ak57EQEv9tOPdqsju%2FScreenshot%202026-10-03%20at%2010.16.20%E2%80%AFpm.png?alt=media&amp;token=d945222f-8693-4f74-be85-84802511a399" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### 2. Enter your password information

Enter:

1. Your **current password**
2. Your **new password**
3. Your new password again to confirm it

Make sure your new password meets the password requirements displayed by the platform.
{% endstep %}

{% step %}

#### 3. Confirm your new password

Select **Change Password** to save your new password.

The next time you sign in to the Arabian Child Learning Platform, use your new password.

{% hint style="warning" %}
Never share your account password with another person.
{% endhint %}
{% endstep %}
{% endstepper %}

***

### Changing Your Language and Time Zone

Your account preferences determine how certain information is displayed on the learning platform.

{% stepper %}
{% step %}

#### 1. Open Preferences

From **My Profile**, select **Preferences**.

<figure><img src="https://1285164419-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDOgncMVRvwKu84jjI4Ui%2Fuploads%2FmhTFt74Eb9btz3c62dAT%2FScreenshot%202026-10-03%20at%2010.20.59%E2%80%AFpm.png?alt=media&amp;token=19e14b50-ddbb-40bd-8d99-7183ffa84919" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### 2. Select your preferred language

Open the **Language** menu and select your preferred platform language.

Changing this setting changes the language of the learning platform interface.

{% hint style="info" %}
Changing your platform language does not automatically translate the learning content inside your courses.
{% endhint %}
{% endstep %}

{% step %}

#### 3. Check your time zone

If the time zone option is available, make sure the correct **Time Zone** is selected.

Choosing the correct time zone is particularly important for scheduled learning activities and live sessions.
{% endstep %}

{% step %}

#### 4. Save your preferences

Select **Save Changes** to apply your updated preferences.

If you change the platform language, the platform may reload to display the selected language.
{% endstep %}
{% endstepper %}

***

### Video Guide

Watch this short video to learn how to update your profile and account settings on the **Arabian Child Learning Platform**.

{% embed url="<https://youtu.be/L-BM9uQxLyA>" %}
How to Update Your Profile and Account Settings — Arabian Child Learning Platform
{% endembed %}

{% hint style="info" %}
Prefer written instructions? Follow the step-by-step guide above.
{% endhint %}

***

### Forgot Your Password?

If you cannot sign in because you have forgotten your password:

{% content-ref url="/pages/rk7B2ztVCQprf0d65O3j" %}
[How to reset your password](/ac-learning-platform-user-guidebook/general/how-to-reset-your-password.md)
{% endcontent-ref %}

***

### Some Settings Are Missing

{% hint style="info" %}
Not seeing one of the options shown in this guide does not necessarily mean there is a problem with your account.
{% endhint %}

Some profile and account settings may be controlled by the **Arabian Child Learning Platform administrator**.

For example, depending on your account, you may not be able to:

* Edit certain personal information
* Change your password
* Change your platform language
* Change your time zone

If you need to change information that is not editable from your profile, contact the **Arabian Child Learning Support Team**.

***

### Need Help?

If you are unable to update your profile or account settings, contact the **Arabian Child Learning Support Team**.

When contacting support, provide:

* Your full name
* Your registered email address
* A short description of what you are trying to update
* A screenshot of the issue, if applicable

### Arabian Child Support

{% tabs %}
{% tab title="🇸🇦 KSA Student Support" %}
<ksastudentsupport@arabianchild.org>
{% endtab %}

{% tab title="🇦🇪 UAE Student Support" %}
<studentsupport@arabianchild.org>&#x20;
{% endtab %}
{% endtabs %}