> For the complete documentation index, see [llms.txt](https://gca-2.gitbook.io/ac-learning-platform-user-guidebook/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://gca-2.gitbook.io/ac-learning-platform-user-guidebook/learners/how-to-access-a-course-you-are-enrolled-in-resume-your-learning.md).

# How to access a course you are enrolled in (resume your learning)

The following instructions and associated snapshots will guide you as to how to access a course you are enrolled (resume your learning) on the learning portal.

{% hint style="info" %}
This guide explains how to locate courses assigned to your account within Arabian Child Learning Platfrom.
{% endhint %}

### Step 1: Sign In

{% content-ref url="/pages/5yhWf6UI0KILX2cEmltk" %}
[How to sign into your account](/ac-learning-platform-user-guidebook/general/how-to-sign-into-your-account.md)
{% endcontent-ref %}

1. Open your internet browser and navigate to the learning portal website address
2. Click the **SIGN IN** button at the top-right corner
3. On the pop-up window, write your *Username* and *Password*

{% hint style="success" %}
After signing in successfully, you will be redirected to the Home Page.
{% endhint %}

***

### Step 2: Access Your Courses

1. You will land on *Home Page*
2. Click **User Menu** icon

   <figure><img src="/files/j60G9aJxEuKV5tH2uydy" alt=""><figcaption></figcaption></figure>
3. From your dashboard, locate the **My Courses** (or **My Learning**) section.

   <figure><img src="/files/7ZSYgaUtLQzQrAOxB8vi" alt=""><figcaption></figcaption></figure>
4. You will find all the courses that you are enrolled in

   <figure><img src="/files/q7ntuQkx8JriwlFP8nEo" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
You should now see all courses assigned to your account.
{% endhint %}

### Troubleshooting

{% tabs %}
{% tab title="I cannot see my course" %}

* Verify you are signed into the correct account
* Refresh your browser
* Confirm enrollment with your administrator
  {% endtab %}

{% tab title="Dashboard not loading" %}

* Check your internet connection
* Try another browser
* Clear browser cache
  {% endtab %}
  {% endtabs %}

### Additional Support

If the issue continues, contact your course administrator or the support team for assistance.

{% tabs %}
{% tab title="KSA Student Support" %}
<ksastudentsupport@arabianchild.org>
{% endtab %}

{% tab title="UAE Student Support" %}
<studentsupport@arabianchild.org>&#x20;
{% endtab %}
{% endtabs %}

### Video Walkthrough

{% hint style="info" %}
Prefer following along visually? Watch the step-by-step video tutorial below to see the full process in action.
{% endhint %}

{% embed url="<https://youtu.be/uzLmi7Wt7YE>" %}

#### What This Video Covers

* Signing into the platform
* Accessing the Learning Dashboard
* Finding enrolled courses
* Opening and accessing course content
* Troubleshooting common issues

{% hint style="success" %}
You can pause, replay, or follow along with the video while completing the steps above.
{% endhint %}