# How to download your certificate (method #2)

The following instructions and associated snapshots will guide you as to how to view and download your course certificate (method #2) on the learning portal.

{% hint style="info" %}
Remember to ask your course administrator when you need further assistance.
{% endhint %}

**To view and download your course certificate (method #2):**

* Open your internet browser and navigate to the learning portal website address
* Click the **SIGN IN** button at the top-right corner
* On the pop-up window, write your *Username* and *Password*

<img src="/files/X4BYkhCb4WwPd3Xc5c6y" alt="" width="344">

* Click **SIGN IN**
* You will land on *Home Page*
* Locate the *Learning Dashboard* widget, click **CLICK HERE**

<figure><img src="/files/4k0j546DZq1zJjAU2b09" alt="" width="317"><figcaption></figcaption></figure>

* You will land on *My Dashboard Page*
* Locate and click **MY COURSE ENROLLMENT HISTORY**

<figure><img src="/files/DIbZLNio8vFm1AWAeWVC" alt="" width="320"><figcaption></figcaption></figure>

* You will land on *My Activities: Courses Page*, this page lists all courses you enrolled into (free and paid) on the platform, with brief information on your enrollment status of each course
* Choose a course marked as *Completed*, click on the Certificate icon

<figure><img src="/files/4r8shXumFZRnOlQcFe1W" alt="" width="563"><figcaption></figcaption></figure>

{% hint style="success" %}
Your course certificate will be downloaded as a PDF document to your local computer.
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://gca-2.gitbook.io/ac-learning-platform-user-guidebook/learners/how-to-download-your-certificate-method-2.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.